22 March 2022

What Causes Conflict Between Employees In A Company?

by Adam
What Causes Conflict Between Employees In A Company?

Conflict is natural when employees work together, and it happens in every workplace. Every employee has particular demands and standards at work, and when they aren't satisfied or neglected, workplace conflict can emerge. 

Task interrelations, communication breakdowns, reliance on common resource pools, a lack of uniform performance standards, and individual variations can all lead to organizational conflict.

Workplace conflict is unavoidable since people are so diverse from one another. They can start as a simple dispute and quickly grow into a fight that disrupts teamwork. 

There are many ways in which workplace conflict can manifest itself, including verbal insults or bullying, hostile behavior, refusal to cooperate, or ghosting others. Leaders and managers should be aware of conflict signs and respond immediately, bringing workers together to discuss and resolve differences.

Let’s take a look at some of the common causes of conflicts in a company and how to prevent them.

1. Poor communication

One of the most common reasons for workplace conflict is a lack of communication. This might lead to a communication breakdown or a contrast in communication styles. Employees who cannot communicate effectively may make incorrect assumptions and fall prey to workplace gossip. In the workplace, poor communication not only leads to conflict but also lowers employee morale and performance. 

Here are some proper communication suggestions to help you avoid conflict caused by miscommunication: 

  • Don't leave your teammates doubting or presuming; be straightforward and concise.

  • Learn about your colleagues' new ideas or concerns.

  • Deliver messages tailored to your team; if they know what you expect of them, they will be successful.

  • Manage your nonverbal actions and learn to read the nonverbal behaviors of others.

2. Resistance to change

We become enslaved by our routines because they are easy and comfortable to follow. Fear of the unknown is often accompanied by change, which not everyone is ready to face. Adjustment can be challenging, and it usually results in disagreement between team members and management. 

It is imperative to acknowledge that some employees may feel rejection, fury, or uncertainty as they adjust to change. Taking these factors into account and supporting colleagues during a change will result in a smoother transition: 

  • Communicate why a change is being made

  • Participate in the process so your team members know they are part of it

  • Training should be provided to group members on their new work responsibilities.

3. Ambiguous Job Expectations

A new post always comes with a job description that includes an outline of duties and tasks. Without proper training and guidance, team members will find it incredibly difficult to achieve top performance. Every job has a development time that influences the employee's long-term success.

Some people spend years at work attempting to figure out what their boss expects of them. Others have given up and moved on with their lives. If a person is doubtful about how they should conduct, they may lose faith in themselves and become defensive. 

  • Communicate the certain responsibilities and specific tasks that your team member must complete succeeding in their role.

  • Summarize the corporate culture so that employees understand the type of setting in which they will work.

  • Describe the protocol for reporting that the employee will be required to follow.

4. Toxic Working Conditions

Productivity in the workplace is highly influenced by how people feel about themselves and others. Having a positive work environment is significant to enjoying your profession and daily activities. Some organizations go over and beyond by including ping pong tables, dog-friendly areas, libraries, and other amenities in their offices to guarantee that their staff feel at ease and can perform at a high level.

Here are some things you can do to guarantee your team thrives while avoiding a toxic workplace:

  • Allowing your group members to know that you are willing to listen to them will prevent problems from escalating.

  • Provide communication training to your team members.

  • When evaluating the behavior of your team members, stick to the facts and never pick sides.

  • Plan team-building activities outside of the workplace to enable employees to spend time together.

5. Personality differences

People from various origins, character traits, skills, and preferences come together in any job. It is unreasonable to expect our team members to get along correctly - just as we are not friends with everyone we meet. It is significant for a thriving working environment that all coworkers respect each other, even if they are not friends. 

It is the role of a manager to set the tone for positive team relationships. Try to be responsible as well, noticing and resolving team member conflicts as soon as possible:

  • In a conflict, consider both sides of the argument.

  • Concentrate on the facts rather than making judgments about people's attitudes or personalities.

  • Inquire about team members' suggestions for the best way to resolve the conflict.

Wrapping Up!

It is evident that there are many factors that can lead to conflict between employees in a company. By understanding the root causes of these disputes, employers can work to create a more harmonious and productive work environment. In order to prevent or resolve conflicts, it is important for both managers and employees to be communicative, open-minded, and willing to compromise.